Thank you, Mr. Chair.
Thank you, ladies, for joining us this evening. I'm delighted to have the opportunity to hear what you have to say.
Please know how empathetic I am to people with mobility issues or disabilities.
Now I'd like to get down to the fun stuff, not that this is a game—far from it. What we're doing here is very serious, but I'd like to issue you a challenge, if you will. As I listen to people speak, I am, of course, very sensitive to their situations. At the same time, however, I'd like to get answers to questions that may be a bit more complicated or difficult. I'd like to hear your opinion so that we can get a real sense of what's going on and ultimately make recommendations to the government.
We all know that service quality is important, as you indicated quite clearly. Canada Post provides what appears to be an essential service. People with mobility issues and disabilities have numerous requests at all levels. Today, though, we are talking about Canada Post. If you had to prioritize some of the most essential services, where on the priority list would you put the service provided by Canada Post? Where on the list of needs that people with disabilities have would home mail delivery fall?
Ms. Dawson, would you care to go first? Then, the others can respond.
