I'll answer quickly and then pass it over Mr. Chamberlain.
Certainly training, I think, is critical in any of these types of things, so that the organization understands the importance of treating these things respectfully and in the right way, by believing people who are coming forward and doing a thorough and appropriate investigation. I think setting that tone and that environment is critical.
Have we seen any situations? We did turn the three complaints that we got from PSIC employees themselves in 2010 into an audit of PSIC. I think that there were repercussions for the commissioner of the day, at that time, as a result of our audit.
I'll turn it over to Mr. Chamberlain to answer your question.