It was extremely negative. We have a really hard time understanding why all of these questions and this app were implemented the way they were. All those questions were included in the app, when all we were doing at the border was verifying if someone was vaccinated. That could have been done simply by having a traveller show you their phone. As far as we know, no contact tracing was being done.
It was a long-drawn-out process that a lot of people had difficulty completing. At the border, short-staffed as we are, rather than doing everything we could to fulfill our mandate and keep the border safe, we spent almost all of our time acting as IT consultants and helping people complete the application.