Something else we've observed recently is how hard it is to get through to someone at the Canada Revenue Agency.
I could see the government putting a Service Canada representative in every post office, someone who could answer the public's questions. I think the range of services you're referring to is a possible solution.
Ms. Monger, Canada Post is the only mail service provider in your RCM, so you have no alternatives. What, then, does cutting and eliminating home delivery mean for ordinary people in your region on a daily basis?