We also developed an emergency preparedness guide. There's a section in here on the pandemic. We talk about what we do before an emergency, during an emergency, and after an emergency. This was delivered to every house in our community as well.
We also purchased this book, Do I Need to See a Doctor?. We didn't develop this, but we felt it was an awesome resource. It's really easy to understand. It's illustrated well. We felt our community could really understand this information.
We also developed a flu kit, an emergency response kit, and this went to all the people in our community who were at most risk. So 40 to 45 people got this, and here's a list of what's in this kit. We dragged this all over Ottawa today, wondering, should we bring this kit, should we not? We don't know. We're asking people, calling, what do we do? We took the scissors out, we put them back in. We took the canned stuff out, put it back in. Anyway, here's the flu kit, and here's the list of what's in it. We tell people, “Here's your list. Keep it and replenish it if you take anything out, and then put in what else you think is necessary.” It's available to take a look at later.
We did a couple of other things. We have an outreach team in our community, promotion, prevention workers. We're not just a health centre, we're a wellness centre. We have health and social services in our community. What we've done is asked our prevention and promotion workers to be part of our team, and they give the message on H1N1 as well. They all have scripted messages. When they call people to invite them out to their activities, they say, “Although we'd really like to have you out to our activity, in light of flu season, we ask that if you're not feeling well, could you please stay at home.” We do all these little extra things. It's not just the clinical area working on pandemic planning and preparation; it's a whole team effort, a whole community effort.
What I wanted to say before I'm finished is that--and I know we're wrapping up--I've noticed something in Canada. This is just my personal observation coming into your community and your area, but I walked through two checkpoints, two stations, and was never screened once for H1N1. There were no handwashing facilities. I think it's really important, if you're really serious about giving the message, that you have to do it all the time.