Thank you, Madam Chair and honourable members of the committee, for the opportunity to speak with you today.
My name is Sandra Hanna. I'm the CEO of the Neighbourhood Pharmacy Association of Canada. I'm also a third-generation practising pharmacist and the former owner of an independent pharmacy, where I worked directly with patients and Canadians to manage medication access and continuity of care.
The Neighbourhood Pharmacy Association represents the delivery of care through more than 12,000 pharmacies across Canada, including independent, chain and specialty pharmacies, as well as those in grocery and mass merchandisers. About 95% of Canadians live within five kilometres of a pharmacy. They are Canadians' most frequent and often first and last point of contact with the health care system.
We describe pharmaceutical sovereignty as ensuring a stable and secure supply of medicines for Canada, and that is critical, but from a pharmacy standpoint, sovereignty has to also include and be measured by whether the supply actually reaches patients, because only then do we achieve true access. Access cannot be defined by manufacturing, procurement, funding and coverage alone. It depends on the infrastructure that reliably delivers medicines to patients. That infrastructure is the pharmacy sector, where patients find out whether their medications are available, delayed, substituted or rationed, and where upstream disruptions become real and can cause harm.
In a globally integrated and increasingly unstable environment, pharmaceutical supply is a matter of national security, and pressures are felt most directly at the point of care. Pharmacies are a stabilizing layer of the system when disruptions occur. Pharmacies manage shortages in real time, work with prescribers to adjust therapies, source alternatives, manage inventory to protect the most vulnerable patients and support adherence when disruptions inevitably occur.
In many cases, patients remain on therapy not because the system is completely stable, but because pharmacies are actively stabilizing it alongside distributors, yet this role is not fully reflected in how pharmaceutical policy is designed. We often treat Canada's pharmaceutical supply as though it was centrally managed. In reality, it is fragmented and price-driven.
Medicines flow through manufacturers, wholesalers, group purchasing organizations and pharmacies, with public and private payers shaping demand. At the same time, global pressures are increasing fragility. Manufacturing is centralized in fewer regions, active pharmaceutical ingredient production relies on a limited number of suppliers and geopolitical uncertainty is growing.
Pharmacies sit at the end of this chain. We don't directly control supply, but we are accountable for ensuring that every Canadian receives the medications they need. We use real-time data, understand local demand and continuously adjust inventory to maintain access. We are often the first to see signs of strain, including demand spikes, sourcing challenges and early ripple effects from global disruptions. This is a critical and often invisible part of the system working at its best, yet these insights are not systematically used in national policy, planning or response.
Pharmacies must be a part of the design of an integrated, system-level solution that leverages real-time insights across the full supply chain. These are not individual business tools, but rather coordinated system infrastructure. If pharmaceutical sovereignty is about resilience, pharmacy-level insights must be part of the core system infrastructure. The last mile matters.
Pharmacies are also a core part of Canada's life sciences ecosystem. We operationalize new therapies, support appropriate use and contribute to postmarket monitoring by identifying early issues with new medicines. Despite this, pharmacies are rarely included in pharmaceutical policy or strategy discussions. If Canada is serious about pharmaceutical sovereignty, a whole-system approach must include the delivery layer where access is actually realized.
In closing, I have a few considerations for the committee. In addition to reinforcing domestic manufacturing and redundancies for critical medicines, as others have noted, we encourage you to think a bit more broadly.
First, recognize pharmacies as critical health care infrastructure and include us early and often in pharmaceutical policy, pricing and strategy discussions. Second, improve supply chain visibility, including at the pharmacy level, to build a more integrated and responsive system. Third and last, enable flexibility for pharmacists to manage shortages through therapeutic substitution across all medicines, supported by federal recognition of pharmacists as practitioners.
Pharmaceutical sovereignty and, increasingly, national security are about ensuring that Canadians have uninterrupted access to the medicines they need, and pharmacies are on the front line of that responsibility. We look forward to supporting this work with real-time insights from the front lines and contributing to a system that is reliable, sustainable and responsive to the needs of Canadians.
Thank you.