Thank you for your question, Mr. Proulx. Again, I know how passionate you are about this technology. I'm always encouraged to see a Member ask these kinds of questions. However, this is something the Board of Internal Economy discussed last year. The question was raised at the time and we had promised to present a strategy for activating third party software in the fall.
These environments do present some problems. There are in fact approximately 2,000 or 2,500 different software programs on the market. When a Member experiences a problem with his BlackBerry, he wants the problem corrected right away. Often Members ask us to meet them either in the lobby, in the hallway or in their office and to resolve the problem immediately. We receive requests from people who are using GPS software, for example, and the associated costs can be quite high. We've received requests for assistance with all types of software, ranging from software to manage one's weight to software to manage personal finances. We need to be sure that we can provide software support, without adversely affecting our current level of service. At present, Members and their staff have 1,000 BlackBerry devices. They are the biggest users of these devices. They rely on them even more than they do on laptop computers. In any case, we will be formulating a strategy to allow users to download third party software onto these devices.