That's right, the member called us. We offer that service if a member is looking for an email or a document that may have been deleted or damaged. The member can call us and ask us whether we can help find the document.
That is in fact what happened. The member asked our call centre to find documents for particular dates, and we responded to that request. I don't think this is confidential. The dates of the two requests were November 18 and 19, 2010.