The Sergeant-at-Arms, for sins in a previous life, is responsible for buses. To him falls the happy task of trying to keep everyone more or less happy with the schedule of buses.
They have regular reviews of the traffic patterns of the buses and of the usage and how much time it takes to get from one place to another. With respect, Mr. Chairman, to Mr. Lamoureux, one of the managerial challenges that they face is they have to give instructions to bus drivers that are very much framed within health and safety concerns.
Sometimes members are frustrated because they want to be let off somewhere, or it's just easier to take this bus because it's right here and deviate from the route, but in fairness to the bus drivers, they have a very specific route and they're not allowed to improvise on it.
I realize that late at night when there's nobody else on the bus, it leads to the kind of frustration that you might have encountered. Sometimes you get situations in which members want to be let off because it's handier and they have other things to do. We think that in fairness to the bus drivers, it's easier to give them a set route that is going to, we hope, respond to the largest number of people most of the time, but if there are particular irritants.... Members have not been shy about visiting the Sergeant-at-Arms. He's right down beside you every day, right behind you. I might see you down there chatting with him.
Members very often point out that there's some anomaly because of...I don't know, the trends of which committees are meeting a lot in different buildings. The transportation people will adjust. They are very responsive to a trend or an issue that has arisen. Individual incidents are sometimes more difficult to redress.