I'm sorry, I don't have enough of the details to answer that question. I don't know whether we demanded receipts or not. I suspect so, but I just don't remember. You'd file a claim, and I don't know what was attached to it; my staff did all that. But I assume they attached receipts or that there was some evidence—a boarding pass or whatever it was. I don't know; I guess they attached that stuff. I'm sorry.
On November 20th, 2013. See this statement in context.