I understand. The department seemed to be quite apologetic about the situation that happened. They admitted to the mistake, but what they said through the minister—you probably read his testimony—was that this should be looked at in the future, to be fixed. It sounds to me like you are on your way, or have fixed it really already. This seems to be a one-off. Is that a fair statement?
On November 20th, 2018. See this statement in context.