Basically, what happens is that members will receive a text message when the division begins. The division is kicked off, they receive a text message and they get an email as well. They can choose to receive that email in a second mailbox. They get one sent to their parliamentary account and they can choose to send an email to another account. As I'm sure is the same with all of you, members can get huge amounts of constituency and parliamentary business and things going into their main mailbox, and they might miss something. So members can choose to send it to a personal or a staff mailbox, just so that they know a division is happening.
Once that is received, it tells them to log on to the system to cast their vote. If I could share my screen with you, I could show you what that looks like. It's very straightforward. In the MemberHub system, a big banner appears along the top of the screen that tells a member that a division is in progress and they have x minutes to vote. A little countdown tells them how long they have.
When you as a member press the button to cast your vote, basically a pop-up appears: “This is division 1 on such-and-such bill, amendment 2.” Then you cast your vote. There are two big boxes. One says aye and one says no. You click aye: “You're going to vote aye. Press next.” You press next: “You're about to vote aye. Once you have cast your vote for aye, you cannot change it. Are you sure?”
If you hadn't meant to vote aye, you can press “back” and change your vote to no: “You are going to vote no. Are you sure?” Then it takes you to the final page: “You're going to vote no.” Once you say that's correct, you are told, “Right. We've received your vote. Thank you very much.”
At that point, to reassure the member and to reinforce the fact that the House has received their vote, we send the member a text and an email: “We are in receipt of your aye vote. It was received at 2:18 p.m. Thank you very much.” That kind of finishes it.
With virtual proceedings, not all members are watching it live at the time it's happening, so when the division is finished and the Speaker has read out the result in the House, every member who voted will receive a text: “The vote for this division was ayes 201, noes 100. The ayes have it.”
So they also get the results, and are fully engaged in the process all the way through.