Yes, absolutely. I come to this debate as a technologist, so I have a technological point of view, but there is absolutely no question that a good system is going to involve non-technical people and users in the first place. So yes, I absolutely agree that this is not something that should be done just by IT folks.
I was just saying that in terms of training, of course, it would be fundamental to have regular training and updates. Such a system is going to be.... We uncover problems all the time, so a system like that would have to be agile. They would have to give upgrades regularly, and that means that people would have to be retrained constantly. That has to be taken into account. That has to be part of the plan.