It may have been given to an AI chatbot now. I have no idea how it works now.
However, what we did in the Privy Council Office was keep track of what we were sending, and I know that the Prime Minister's Office kept track of what it was receiving. There also were people in the Privy Council Office, attached to the clerk's office, who did a lot of what we called “chasing”. They would keep track of documents. They had dates. They had numbers. There was a log.
Basically, there were two kinds of information passed downstairs. Some of it was for information, and you were not seeking a decision. Some of it was for a decision and it went to the Prime Minister. Those were the ones that we spent the most time chasing and trying to get what's called “a PM return”—the Prime Minister's decision of yes, no, maybe or “I want to see more work”, that kind of thing.
There were people in the clerk's office and there were people in the Prime Minister's Office who were document chasers.