I'm happy to respond to that.
There are a number of things that Global Affairs, through its missions, can provide, both to electors and to Elections Canada.
First of all, we start by providing an up-to-date list of all of Canada's diplomatic missions and consular posts so that Elections Canada knows from where we are working. We respond directly to general inquiries from Canadian electors abroad on the process of voting through special ballot, but we will respond only with general information. Any specific cases will be referred to Elections Canada.
We post information on our embassy websites, and we share updates through social media to ensure Canadians abroad have timely and accurate information. Whether they see it or not is another question, but we do our best to get that information out to the public.
We can assist electors who need special help, who need accommodation, to submit their application to Elections Canada to get onto the international register of electors. We can serve as a post office, in a sense, for people who wish to have their ballots sent to the mission abroad, or for Canadians to drop off their completed ballots. We will send them back to Canada on their behalf. We also do our very best to get them back to Canada in time for election day. We normally use courier services that are paid for by Elections Canada.