First, when a staffer at the office of the returning officer or an electoral worker notices a situation where an error could have compromised the ability of an elector or a group of electors to exercise their right to vote, we ask that the information be shared not only with the returning officer but also with headquarters. In some cases, local solutions are possible; in others, adaptations to the act are required.
In my report, there are a number of adaptations to the special voting rules process to remedy errors that occurred. In every election, there are instances where incorrect instructions are given and errors are made, however, when we notice them, we can remedy them. In my report, there are a number of examples of adaptations that were made to protect the right of electors to cast their ballot.
That said, this is a general response that isn't specific to Terrebonne.