During an election, there's often a sense of urgency, so you'll understand that it's done verbally. However, there are forms available to report such incidents so they're documented. Often, when we're informed of a problematic situation, we ask that an incident report be filed so we can obtain all possible details. That said, sometimes there's tension between the need to quickly resolve a situation and the need to document it. We try to combine the two, but there are processes in place to document this.
