Thank you. That's a very rich question. I'll try to peel the different parts of the onion.
Just to be clear, 60% were mailed late. That's after day 24, which the act provides. They should be in the mail on day 24.
I believe it's something like 17%, a much lower figure, that arrived late. For me, “late” is after advance polls have begun. Of course, we want that to happen before advance polls, but it's critical that they be received before polling day. That's the first point.
The second point is that it's not primarily a mail delivery problem. In this election, the challenge that we faced was not an inability to find polling locations but to confirm them.
In many cases, what we see is that it takes a lot more time to negotiate leases. Whether it's school principals, school boards or commercial landlords with lawyers and boards that they report to, it's having to validate and approve the lease in a way that was not the case before. It's no longer a handshake or a phone call and a quick signature. It's a long process, and then the returning officer moves to plan B, and plan B is the same long process, and plan C is the same long process. The main challenge is securing polling locations in a timely way.
That's why I said that when it's on a fixed date on the calendar, it's not a problem, but when it's outside of a fixed date, it really creates an important pain point.