Thank you.
Just to be clear, the multimedia campaign in 50 languages is about information, the basic information about the electoral process. It helps to fight disinformation, but it's different from the information on our website, such as, for example, ElectoFacts, which I mentioned earlier and is there specifically to correct misinformation or disinformation.
There are different tools that we have in place to promote correct information. As I said, we have a social media monitoring team. When we see incorrect information, we have pre-approved responses that are prepared and ready to go, and we can use our social media platforms to communicate directly to those voters on those platforms.
When something new arises that is not captured by our pre-existing message, there's an escalation process and a decision is made. In some cases, you have to decide whether an intervention would provide greater attention to someone who's posting than not and measure the risk to the process that the misinformation carries. There's a judgment as to when we intervene and with what kind of information.
We always want to be factual and never provide opinions. We never say, for example, “This is why you can trust elections.” We say, “Here are the safeguards.” We let people make up their minds. There's judgment as to what kind of language we use, but there's a process in place for the team to escalate if they're new and not pre-approved messages.
