Thank you very much, Chair, and members of the committee. Thank you for the invitation to contribute today and to contribute first.
My perspective comes from a background in public participation and democratic engagement rather than as a technologist, but I want to focus today on how legislatures can use AI to strengthen relationships between citizens and parliamentary institutions while also protecting trust, legitimacy and democratic integrity.
The starting point for the Scottish Parliament is that AI should support democratic participation, not be a substitute for it. Our approach emphasizes human oversight, accountability and transparency. Responsibility for decisions must always remain with people, not technology.
From a public engagement perspective, there are clear opportunities with AI.
AI can help legislatures manage the growing volume of public input that they receive. Parliamentary consultations can attract thousands of responses, and AI can assist officials in summarizing findings, organizing evidence and processing qualitative information. When AI is used appropriately, it can improve efficiency and help institutions engage with more evidence and more people than would otherwise be possible.
Alongside this, however, come significant risks.
One of the most important challenges is authenticity. AI lowers the cost of producing content at scale, so that creates or magnifies the possibility of coordinated campaigns generating large volumes of submissions that appear to represent widespread public opinion but that actually originate from a small number of actors. This risks distorting the evidence-gathering process and undermining confidence in democratic institutions.
At the same time, we should not treat all AI-assisted contributions as necessarily problematic. Many citizens have strongly held views based on their own lived experience, but they might lack the confidence, the time or the writing skills to respond to a parliamentary consultation. AI can help people organize their thoughts and express themselves more clearly.
There's a tension there. The challenge is not simply determining whether AI is being used; what's more important is whether the views being expressed are genuine and authentically held. Therefore, there's a key challenge for us in distinguishing between AI being used to support participation and AI being used to manipulate participation.
This is particularly important because parliamentary consultations should not function as opinion polls. Their purpose is to gather evidence, expertise and lived experiences from across society. Their value lies in the quality and diversity of the evidence received, rather than in the volume of responses supporting a particular position.
A second challenge that we face is the analysis, as was mentioned by other colleagues earlier. AI can help identify patterns quickly, but democratic institutions also need to understand nuance, minority perspectives and experiences of groups that are under-represented. An overreliance on automated analysis might privilege volume over significance, for example.
There are also security and governance concerns. Public engagement exercises involve personal information and people's sensitive experiences, so we need to be really robust around the safeguards on how data is handled and how AI tools are deployed in that context.
Finally, I want to touch on deliberative democracy.
Deliberative processes, such as citizens' assemblies, encourage people to engage critically with evidence, hear competing perspectives and reach considered judgments together. Some would argue that an overreliance on AI would weaken those democratic muscles by encouraging people to outsource their thinking. There is also emerging work suggesting that AI may have a role in supporting deliberative processes, but the important point is that it should complement human deliberation and human facilitators rather than replace them.
For those reasons, I would encourage the committee to think about AI through the lens of augmentation rather than automation. Just remember that the most resilient forms of public participation remain those that place genuine human interaction at their centre. Whether through community-based engagement, deliberative processes or face-to-face workshops, democratic legitimacy is built through relationships, dialogue and trust.
AI can process information, widen access and improve efficiency, but it can't replace democratic judgment, authentic human participation or the trust that sits at the heart of representative democracy.
Thank you.