I hear that you're talking about two potential users: the parents and the professionals working with the parents.
I think we're in a time when technology is our friend here. In the work that we did with Le Phare, everything was based on the web. Professionals, for example, were given a password, and then they had access to various training modules based on the existing research. It was very much evidence-based. Again, parents consulted on the program itself. When it comes to parents, it could have a similar format, but obviously I don't see the point of having a password. It should be as readily accessible as possible.
The pre-existing information on the web needs to be updated and in line with what we know. The reason I read that comment from the EAP website is that when I put my feet in the shoes of a bereaved parent and I read a statement like that, I find it upsetting. I think we need to take a look at what exists and then create something using the technology we have that's easily accessible for people across Canada, be it families or professionals.
I will also underline that we should offer something to bereaved siblings as well. They're very much underserviced when we talk about bereavement services. Little exists for them, and when we are providing support to bereaved siblings it's often included within the larger program for bereaved children. They're with people who are experiencing the loss of parents, grandparents, etc. I think it could easily be done, and I think we should be targeting the two users: the families and the professionals.