Absolutely. This example is very relevant to access and response time standards. We didn't look at the issue from a service reduction perspective. We didn't find a similar situation in other departments.
Principal, Performance Audit, Audit Operations, Office of the Auditor General
Absolutely. This example is very relevant to access and response time standards. We didn't look at the issue from a service reduction perspective. We didn't find a similar situation in other departments.
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