Thank you for your question.
The outreach sources are not open at this time. What we've done is create an alternative service delivery. There are two components. One is our e-service, whereby clients can email us—we have a specific address—and fill out a form, and we call them back within 48 hours. The second service is our outreach support centre, whereby we have connected, particularly in our rural and northern areas, with a number of third party sources to assist us to reach clients.
Both of those services are provided in areas where we previously had staff who would do the mobile services. We intend to reopen them as soon possible, as soon as our staff are able to travel, and [Technical difficulty—Editor] services will continue, as well as the alternative service delivery model that we put in place.