Evidence of meeting #39 for Human Resources, Skills and Social Development and the Status of Persons with Disabilities in the 45th Parliament, 1st session. (The original version is on Parliament’s site, as are the minutes.) The winning word was shelter.

A recording is available from Parliament.

On the agenda

Members speaking

Before the committee

Rousseau  Chief Executive Officer, La Halte du coin
Favreau  Clinical Director, La Halte du coin
Lethby  Executive Director, RAFT
Donais  Founder and Executive Director, Tiny Tiny Homes
Rainville  Representative, Corporation de développement communautaire de Brome-Missisquoi
Champagne  Director, Entrée chez soi Brome-Missisquoi
Pollett  Executive Director, Raising the Roof

The Chair Liberal Bobby Morrissey

Mr. Rainville, I'm going to ask you to stop. There is a sound issue. We'll correct it.

I'm going to move to Cédric Champagne for your opening five-minute statement, Mr. Champagne.

We'll get back to you, Monsieur Rainville.

Cédric Champagne Director, Entrée chez soi Brome-Missisquoi

Thank you, Mr. Chair.

Vice-chairs and members of the committee, good afternoon.

First, I would like to thank you for the invitation to appear that you extended to Entrée chez soi Brome—Missisquoi. I would like to extend special thanks to Mr. Villeneuve, the member for our riding.

Our organization's mission is to support people living with mental health challenges in their own communities. We promote the independence of our members and support their ability to take action. We see ourselves as agents of social change and hope. It is in my capacity as director of this organization, and as a daily witness to the humanitarian crisis unfolding on the ground, that I am addressing you today.

Homelessness is no longer an exclusively urban phenomenon; it is now hitting our regions, our regional county municipalities, or RCMs, and our rural communities hard. To address this, we must adapt our tools.

One such tool is the Reaching Home program, one of the best federal programs offered in recent years. Its flexibility is remarkable. It allows communities to work together and identify their own priorities, particularly by not imposing innovation at all costs as a requirement. It allows for the continuity of structural projects that support people over the long term. However, its main shortcoming lies in the division of funding between the “designated communities” and “rural and remote homelessness”, or RRH, components.

My region, Brome—Missisquoi, falls under the RRH component. For the entire Estrie region, with the exception of Sherbrooke, the amounts received are significantly lower than those of a designated community, yet the needs are just as pressing, if not more so. In rural areas, the population dispersion and lack of basic infrastructure contribute to higher costs for interventions. We can no longer settle for microprojects or the distribution of grocery gift cards, which do not provide sufficient long-term support.

To achieve zero homelessness, we must build sustainable infrastructure. Our first recommendation would be to abolish the rigid term “designated communities” and instead revise the distribution of funding based on natural catchment areas and the actual proportion of needs within the RCMs.

Our second recommendation would be to significantly increase funding for physical infrastructure, bricks and mortar, which is a major blind spot in current public and private budgets.

Let's turn to housing and support for housing stability. Social and community housing is the cornerstone of this support. In Quebec, the Front d'action populaire en réaménagement urbain estimates the shortfall at 150,000 subsidized housing units. Here in Brome-Missisquoi, the 2021 census revealed that nearly 20,000 people were eligible for income-based subsidized housing, while only 665 units were available in social and community housing. Furthermore, 21% of renters in our RCM spend more than 30% of their income on housing.

The federal government must urgently reinvest massively in public construction models, as it did in the 1980s. But be warned: Simply providing a roof over one's head is not enough. Moving from the street to a closed, fixed and restrictive space can generate significant anxiety for people experiencing homelessness. Without support, their instinct is to return to what is familiar, namely, the street.

Our third recommendation would be to systematically fund services that support housing stability, with guidance to help them make this transition successfully, just as support is provided to a military member transitioning to civilian life, to an employee retiring, or even to a child becoming a teenager. Solutions must be varied, including rooming houses, transitional housing and supervised apartments, in order to respect the freedom of choice of unhoused individuals.

Third, let's discuss mental health disorders combined with homelessness. More than one in two people experiencing homelessness lives with a diagnosed mental health disorder, not to mention those who remain undiagnosed. Housing is a major determinant of health. The stress of being unable to pay rent causes anxiety. A psychotic episode can lead to eviction. Extreme heat waves with no way to cool off exacerbate symptoms and interfere with medication. It's a vicious cycle: living on the street worsens mental health, and worsening mental health leads back to the street. Added to this are persistent prejudices from landlords during viewings and stigma from neighbours.

Our third recommendation would be to create flexible funding envelopes dedicated to mental health disorders, addiction crises and housing crises, to be managed by frontline workers who know the faces of this distress.

Fourth, there is an urgent need for an intergovernmental truce. I must mention a major obstacle: overlapping jurisdictions and jurisdictional disputes, particularly in Quebec. To receive federal funding, Quebec organizations must obtain authorization under the Act respecting the Ministère du Conseil exécutif, Bill M‑30, which leads to administrative delays of approximately eight weeks—and that's when the funding process isn't simply stalled for two or three years while the various levels of government reach an agreement.

The field should never bear the brunt of political friction. This leads to our fifth recommendation: that the federal and provincial governments enter into a permanent agreement to exempt funds intended for vulnerable populations from the delays caused by Bill M‑30, and that the federal government refrain from imposing rigid sector-specific conditions, allowing communities to decide their own priorities.

In conclusion, people experiencing homelessness are full-fledged citizens. They have the right to dignity, safety and hope. Give us the means to act effectively in our communities.

Thank you for listening. I will be pleased to answer your questions.

The Chair Liberal Bobby Morrissey

Thank you, Mr. Champagne.

Mr. Rainville, we're back to you, and you have the floor for five minutes.

4:55 p.m.

Representative, Corporation de développement communautaire de Brome-Missisquoi

Maxime Rainville

Thank you for inviting the Brome-Missisquoi Community Development Corporation, or CDCBM, a multisectoral coalition of community organizations dedicated to supporting and assisting its 60 members and advocating for their issues, interests and contributions. The CDCBM ensures the active participation of the autonomous community action movement in the socio-economic development of its community from a social justice perspective.

I would like to begin by stating that, for us, there is an inseparable link between homelessness and the housing crisis that is hitting households hard, particularly in the wake of the pandemic. The skyrocketing rise in property values, the increase in the cost of building materials, rising rents and, incidentally, the rise in abuse and discrimination of all kinds against the most vulnerable populations have weakened the social fabric and exacerbated the disruptions in the life trajectories of people who were already vulnerable.

Homelessness, however, is not merely a phenomenon of housing scarcity. It is also a phenomenon of social disaffiliation in the lives of individuals within a context marked by rising social inequalities, the deterioration of public services and the general fragility of populations in terms of mental health, among other factors. All of our community organizations are affected, as are the public services with which we collaborate, and they face an increasingly difficult workload.

The core intervention approach advocated by community stakeholders regarding these vulnerable populations is based primarily on harm reduction and a holistic approach. This involves welcoming people as whole individuals, without seeking to penalize their behaviour, by guiding and supporting them toward the right resources and best practices to improve their living conditions.

While the implementation of financial support measures that promote an intervention and support approach is essential for these individuals, the component related to the supportive environment is equally so. Access to housing, free and universal public services, and an affordable basket of goods remain essential foundations for enabling people to live their lives with dignity. It is also important to remember that these individuals are full-fledged members of society with the right to citizenship and freedom of movement. By fostering a stronger sense of belonging to their community, they should have the best opportunities to contribute to and engage with their community.

More specifically, Brome-Missisquoi is, after all, a very rural area. Nevertheless, local stakeholders saw fit to create a round table on homelessness and a round table on housing, among others, in which the CDCBM actively participates. These round tables have achieved several milestones, notably the creation of warming centres, which are now supported by my colleague Mr. Champagne, who oversaw them last season. There are also plans to create a day centre for homeless people.

In the Brome-Missisquoi region, the largest city is Cowansville, with a population of 17,000. Another town, Farnham, has 11,000 residents. Nevertheless, homelessness is becoming increasingly prevalent. Issues related to homelessness are becoming more widespread. In the past, homelessness was more hidden or isolated, but it is now increasingly visible. We see people sleeping in ATM areas or in their cars. There are also encampments and small tents popping up in the underbrush near stores or in parks.

In more urban areas or cities, people can find many more services, whereas in rural areas, the issue of these people's safety is much more of a concern.

I'd say that's pretty much it. I have other things to say, but I'll answer questions later.

Thank you very much.

5 p.m.

Liberal

The Chair Liberal Bobby Morrissey

Thank you, Mr. Rainville.

Mr. Pollett, you have five minutes.

Sheldon Pollett Executive Director, Raising the Roof

Good afternoon. Thank you for the opportunity to speak about Canada's homelessness response and specifically the role of the federal government's Reaching Home initiative.

For context, Raising the Roof is a non-profit charity committed to providing housing solutions to Canadians by developing and preserving affordable housing and offering housing at deeply affordable rates with corresponding wraparound support services wherever possible. We have an integrated model that includes workforce development through social enterprise contractors during construction and ongoing support services for tenants through local social service agencies that know their community, know their needs and have the system navigation expertise to connect them to both their own services and other complementary services in the community. It is from this perspective as an owner, operator and service provider that we are providing input to the committee today.

First, I want to acknowledge that Reaching Home has played an important role in helping communities across Canada respond to growing and increasingly complex homelessness challenges. It has strengthened community-based planning and supported frontline organizations delivering critical services in increasingly difficult conditions. Across the country, communities are facing pressures unlike anything we have seen in decades: rising housing costs, worsening mental health crises, toxic drug supply impacts, growing encampments and an increasing number of people falling into homelessness for the first time.

The reality is that homelessness is rarely caused by a single issue. As Dr. Stephen Gaetz of the Canadian Observatory on Homelessness has often said, homelessness is a “fusion” policy issue. It sits at the intersection of housing affordability, mental health, addictions, health care, income security, child welfare, justice systems, education and employment. If we are serious about reducing homelessness, our systems and funding models must reflect that complexity.

One of the biggest challenges today is that homelessness-serving organizations are being asked to coordinate responses in the absence of true systems integration. Health care, housing, mental health, addictions, employment, justice and income support systems all operate in silos. Discharge planning, service coordination and data systems remain fragmented across departments and sectors. As a result, frontline organizations are left bridging gaps that should not exist in the first place.

We see the consequences every day. Shelters are becoming de facto mental health facilities. Outreach workers are responding to addictions crises without adequate clinical supports. Housing providers are increasingly expected to deliver complex health and social interventions without the operational funding required to do so effectively. At the same time, many people experiencing housing instability are looking not only for housing but also for pathways back into stability, purpose, community and employment.

That is where the next evolution of Reaching Home should go. We need to move from a crisis response model toward a more integrated prevention and stabilization model, because homelessness is rarely sudden. In many cases, it is a cumulative result of missed intervention points across, again, housing, health care, child welfare, mental health systems, addictions systems, education, employment and income supports. Because systems remain fragmented, these warning signs are often treated as isolated issues rather than signals of escalating housing instability. As a result, intervention frequently happens only after the crisis has intensified and costs have multiplied across shelters, health care systems, policing and corrections.

We need to shift from managing homelessness to preventing it. That means investing concurrently, earlier and more intentionally across departmental domains in housing stabilization and eviction prevention, mental health and addictions care, discharge planning, youth intervention, employment pathways, income supports and community-based supports.

Prevention is not only good social policy; it is also sound fiscal policy. The evidence is clear that preventing homelessness is significantly less costly than responding after people have entered repeated cycles of crisis care and emergency system use. We also need to recognize that integrated systems produce better outcomes than fragmented systems. That includes stronger alignment between affordable housing development, supportive housing and workforce development that includes social enterprise, health care and long-term community inclusion.

Within that continuum, supportive housing is particularly important, but it is also significantly more complex to deliver than housing alone. It requires not only capital funding for units but also long-term operating funding for mental health supports, addictions services, case management, staffing and ongoing building operations. Too often, capital and operating systems remain disconnected across governments and departments. This makes supportive housing difficult to finance, scale and sustain over time, particularly for the most vulnerable populations. If we want supportive housing outcomes, we need funding and policy structures designed to support integrated service delivery alongside housing itself.

On affordable housing more broadly, we also need to recognize that new supply alone is not enough. Preserving existing affordable housing is equally critical, because every unit lost through disrepair, conversion or market displacement increases pressure on homelessness systems. Preservation is often faster, more cost-effective and more stabilizing than rebuilding alone. There is a clear opportunity for Reaching Home, as part of a broader system strategy, to work more intentionally alongside efforts to preserve and expand deeply affordable housing.

Finally, we must strengthen the data and evaluation systems that support coordination and prevention. Community organizations need accessible, real-time tools that help them identify housing instability early, coordinate care across systems, and measure long-term outcomes. Without strong data and evaluation systems, we are making some of our most important investments without the feedback loops needed to improve them.

Ultimately, homelessness reflects the systems we build and the policy choices we make. Reaching Home should continue to evolve not simply as a homelessness program but also as part of a broader national social infrastructure strategy that recognizes housing, mental health, addictions care, employment and community inclusion as inseparable.

Thank you.

The Chair Liberal Bobby Morrissey

Thank you, Mr. Pollett.

We'll now begin our first round with Mr. Aitchison for six minutes. I will be fairly disciplined on time.

5:05 p.m.

Conservative

Scott Aitchison Conservative Parry Sound—Muskoka, ON

Thanks, Mr. Chair.

Thanks to the witnesses.

I'd like to go right to Mr. Pollett.

I really appreciate your comments about the fragmented nature of the system that exists, and not just among levels of government—though there is some fragmentation there, of course.

Interestingly enough, I was just chatting this weekend with the Ontario Associate Minister of Municipal Affairs and Housing. He happens to be my provincial counterpart in Parry Sound—Muskoka, and he's a good buddy. We went to high school together and have known each other for a long time. I also chatted about this issue with Minister Parsa, the Minister of Children, Community and Social Services. It was Minister Smith who said that the way we provincially fund shelters in Ontario, for example, is that there's often money from one ministry. There is a bit included, as well, for health care, and housing is part of that too. Oftentimes, that money goes to a local service provider like a regional government, as is the case in Niagara. All too often, those funding models are based on the number of beds and don't always take into account everything else that needs to go with that.

I'm wondering if you could speak to what you would do. Let's say you could wave a magic wand and you now run everything in Canada. How would you change the system so that it isn't so fragmented at all levels of government, particularly at those levels of government that deliver this service?

5:10 p.m.

Executive Director, Raising the Roof

Sheldon Pollett

I'm happy to answer the question.

Taking into consideration what the former panellists have talked about, not everyone experiencing a mental health issue is at risk of homelessness, to be really clear, so you still want to make those investments.

Think about investments through Health Canada, for example, around mental health challenges or youth experiencing homelessness. What is the common set of goals you want to achieve with those investments? The youth employment strategy...and the list goes on. For young people in that case, who have that common set of concerns or issues and happen to be falling into homelessness or housing instability, can you not create a common set of goals you want to achieve with those multiple strategies?

First, in any good organization, it starts with getting your own house in order. It's about bringing these departments together and saying, “Look, when we touch each other's clients—the people we're trying to support—what are the indicators we're looking for? What are the outcomes we're trying to achieve? Can we not coinvest?” It's like the federal government coming up with its own coinvestment strategy.

I could go on, but perhaps I'll leave it right there for now.

5:10 p.m.

Conservative

Scott Aitchison Conservative Parry Sound—Muskoka, ON

Thank you for that.

Since this is Parliament we're talking about, and the federal level.... There's going to be a report coming from this committee, which will be presented to the House of Commons. It might be safe to say that there may be some comments in there about what provinces can do.

Is there something specific the federal government could be doing, in terms of the work it does with provincial governments, to change the way we look at this? I'm wondering if you have any specific thoughts about federal policy.

5:10 p.m.

Executive Director, Raising the Roof

Sheldon Pollett

From my perspective, the best way to answer your question is with an example.

Look at what the federal government is trying to do in terms of labour market attachment and what you're trying to do from a business development perspective. I happen to know this, and I know you know this as well. We've had these conversations around a growing number of social enterprises built and designed to support people's needs. When they have that and we actually have a pathway to a viable social enterprise, they not only create tremendous value in labour market attachment, business development and value for communities; they also go a long way to providing people who also need affordable housing with a pathway to a brighter future.

Is that not an opportunity to coinvest, based on a combined set of principles and goals that both of those parts of the federal government are trying to achieve? You can take that and break it out to any combination of departments, such as health, justice, employment and education. All of those investments are being made by the federal government now.

How do you jointly target a group of people who at the same time need housing stability for the experiences?

5:10 p.m.

Conservative

Scott Aitchison Conservative Parry Sound—Muskoka, ON

It sounds like what you're talking about is real partnership between levels of government.

5:10 p.m.

Executive Director, Raising the Roof

Sheldon Pollett

Absolutely. If the federal government was able, as I said, to get its house in order around those common objectives it wants to achieve....

I'm not an expert in federal-provincial policy. Don't get me wrong.

5:10 p.m.

Conservative

Scott Aitchison Conservative Parry Sound—Muskoka, ON

It's convoluted. Yes.

5:10 p.m.

Executive Director, Raising the Roof

Sheldon Pollett

I think you then have an opportunity to go to the provinces with a much more coherent strategy: These are the factors. We want to coinvest across all of these domains and across various departments in the federal government. Now, have a conversation across those same domains with the provinces. I think you're more likely to achieve your goals if you know what you're trying to achieve in the first place.

5:10 p.m.

Conservative

Scott Aitchison Conservative Parry Sound—Muskoka, ON

Okay. Thanks very much.

I'd like to have an hour.

The Chair Liberal Bobby Morrissey

Thank you, Mr. Aitchison.

Mr. Villeneuve, you have the floor for six minutes.

Louis Villeneuve Liberal Brome—Missisquoi, QC

Thank you, Mr. Chair.

First of all, I would like to welcome our witnesses and thank them for making themselves available.

I would like to extend a special greeting to Mr. Rainville and Mr. Champagne, who are both from my riding. I am very pleased to have them here.

Gentlemen, as you mentioned earlier, the Government of Canada has invested significant funds in the fight against homelessness through the Reaching Home program. In Quebec, as you mentioned, a significant portion of these funds is transferred to the Quebec government under the Canada–Quebec Agreement, meaning that their management then falls under the jurisdiction of Quebec authorities. What I'm hearing is that you're caught between the two levels of government, and that doesn't always help. I can tell you that I also experienced this when I was mayor. So I understand the situation you're in.

We've had the opportunity to meet on several occasions. I have plenty of notes on that. Among the issues raised during our meetings were calls for projects often launched at inopportune times, such as during the holidays or in the summer; application deadlines that are sometimes very short; and review and approval processes that can take several months, among other things.

Mr. Rainville, in your opinion, where does the main challenge lie today? Is it in the level of available funding or in the way funds are distributed and administered?

5:15 p.m.

Representative, Corporation de développement communautaire de Brome-Missisquoi

Maxime Rainville

First of all, I think it would be the available funds. Much like Mr. Champagne said, the Brome—Missisquoi riding is a region that is not a designated community for these funds.

However, as I was saying, the issue of homelessness has grown significantly since the pandemic, which has created new needs. For example, in Cowansville and Farnham, winter warming centres have been set up. Mr. Champagne could speak to this; there has also been a project for a day centre and temporary housing. These are initiatives that have emerged in recent times. To achieve this, the community has mobilized.

We must therefore take into account the fact that more and more rural communities, so to speak, are experiencing homelessness and that the community is not always prepared to deal with it. Furthermore, new initiatives must be created to meet these needs. Obviously, the community must adapt to all of this. Organizations must also adapt to this new reality, because we are committed to helping these people effectively.

Louis Villeneuve Liberal Brome—Missisquoi, QC

Mr. Champagne, how has homelessness changed in your community over the past five years?

5:15 p.m.

Director, Entrée chez soi Brome-Missisquoi

Cédric Champagne

Over the past year, we've seen a twelvefold increase in the number of people using warming centres. So, compared to last year, there are twelve times as many people using them.

In 2022–23, our unit recorded approximately 50 people experiencing homelessness. Now, in 2025–26, there are over 100. So, in recent years, the number of visitors has effectively doubled.

Louis Villeneuve Liberal Brome—Missisquoi, QC

I want to ask both of you several questions, because I have plenty.

Mr. Rainville or Mr. Champagne, have you ever had to reduce or even completely suspend a service due to delays in the allocation or disbursement of funds?

June 1st, 2026 / 5:15 p.m.

Director, Entrée chez soi Brome-Missisquoi

Cédric Champagne

Mr. Rainville, I'll let you answer.

5:15 p.m.

Representative, Corporation de développement communautaire de Brome-Missisquoi

Maxime Rainville

You are asking us if we had to discontinue a service due to a lack of funding under the Reaching Home program. Is that correct?

Louis Villeneuve Liberal Brome—Missisquoi, QC

No, I am referring to delays in the allocation or disbursement of funds.