Thank you very much, Mr. Chair.
First of all, I want to change the focus of the meeting a little bit, if I might.
We have before us respected civil servants, public servants, who serve their country on a daily basis, who do the best job they can under the legislation that's been created for them. We recognize there are some flaws in a 1947 act. There may be flaws in a 1977 act. A lot of these problems seem to have emerged from an act that was made by parliamentarians in 1947.
Some members of the committee want these public servants to sit here on the hot seat and take a tremendous amount of abuse today for a problem in the law. I think it's distinctly unfair that you've been placed on the hot seat, you've been accused of.... We've heard about Mr. Wilson's snowstorm, that we're being snowed. I couldn't disagree more.
Your comments, Mr. Goodman, on the bottom of page 2, I think that paragraph says it all. You've got 37,693 calls. In the end, you've got a problem with 75 cases. You've got 75 cases we are working very hard to resolve. You've dedicated the appropriate resources.
I sympathize with these individuals who are lost Canadians. I have a lot of sympathy. I think every one of you would say you sympathize with these individuals. These are anomalies in legislation that you're working hard to address and correct.
Am I right in that? You're sympathizing and you're working hard to address it.