Thank you, Mr. Chair.
Good morning, everyone. It's a pleasure to be back again.
I will take the opportunity to offer some introductory comments to set the stage for this conversation today. I want to thank the committee for the opportunity to be here today and to provide you with an overview of the settlement program at CIC and of the criteria involved in funding service provider organizations that deliver CIC's programs and services to newcomers in Canada.
As members of this committee are well aware, currently litigation is before the courts with respect to a certain service provider. I'm afraid that it would be inappropriate for me to comment on or answer any questions about that matter while it is before the courts.
I understand this may be frustrating for honourable members, but there is a long standing tradition of allowing such matters to unfold in the courts.
Let me put this in context. The federal government has been making provisions in its annual Main Estimates for payments to non-profit organizations since 1950 in order to provide settlement services to immigrants in Canada.
Today, Citizenship and Immigration Canada has some 900 contribution agreements with more than 350 service provider organizations across the country.
In 2006 there was a substantial increase in additional settlement funding in the amount of $1.4 billion over a five-year period to support the integration of newcomers into Canadian communities and the labour market. Previously we also had three separate programs with different terms and conditions for newcomers: the so-called LINC program, language instruction for newcomers to Canada; ISAP, the immigrant settlement adaptation program; and the HOST program, as well as a separate program for refugees, the RAP program. Now we have one overarching program. It combines LINC, ISAP, and HOST programs with a single set of terms and conditions to make it easier for service providers to help newcomers with the best combination of services for their needs. This new approach simplifies the administrative process so that service providers can spend more time and energy serving the newcomers.
Proposals and applications for contribution agreements come to us primarily through calls for proposals, although we also give consideration to entering into new agreements with service providers whose service contract is expiring.
In all cases, proposals are assessed to determine whether they provide good value for money and are aligned with and support CIC's priorities and programs. With the addition of the Multiculturalism program to CIC's responsibilities, the promotion of social cohesion becomes more important.
Any decision to enter into an agreement with a service provider organization involves a comprehensive assessment of the organization, and covers a range of factors.
These include activities in which the organization is engaged, newcomers using the services and quality of services provided to them, use of public and other funds, organizational governance and other considerations that tell us about whether we should be partnering with an organization.
The department also seeks information to verify an organization's legal status and reputation, such as whether an organization is financially and structurally solid. For example, supporting documentation may be requested and acquired, such as governance structures, latest audited financial statements, proof of Canadian citizenship or permanent residence status, minutes of meetings, research papers, and so on. The assessment process is documented to exercise due diligence. Once the review is completed, the application is submitted to the relevant manager.
CIC staff maintain regular contact with service providers and conduct activity and financial monitoring to ensure adequate oversight, service delivery, and accountability. Service providers are required to submit monthly reimbursement claims for services incurred and paid throughout the period of the agreement. These claims are verified by staff before payments are made for services rendered.
To be clear, CIC pays for regular services only after they have been performed.
Contribution agreements must comply with the Treasury Board Policy on Transfer Payments. They must accurately reflect the terms and conditions for settlement contribution programs.
They must also deliver program objectives and results, meet the newcomer needs identified in annual priorities, and represent a sound investment in cost-effective delivery by competent, efficient, and reliable service providers. Once agreements are signed, CIC monitors them to ensure control over the spending of public funds and to ensure that the stated program and agreement objectives are met. Throughout the process, settlement officers maintain a full written record on file. It entails certifying that agreed-upon services are being provided and that payments and advances are in keeping with expenditures and with the terms and conditions of the agreement.
We also ensure that the minister is kept regularly informed of the overall management of these programs. If problems are detected or complaints received, a specially focused review may be conducted to help determine the nature and extent of the corrective action or the amendments that may be required.
It's important to note that agreements are not automatically renewed. The decision to undertake a new contribution agreement takes into consideration a broad range of evidence. This would determine whether an organization should continue to receive contribution funding in accordance with the laws and policies of the Government of Canada. Funding may expire for a variety of reasons. Such decisions are based on the quality of previous service, the need for service, and the ability to deliver services and serve as an effective partner of the department and the Government of Canada. In this regard, CIC may also consider an organization's public policy positions or pronouncements.
Some agreements are multi-year, offering service providers more stability, and CIC more flexibility, in program delivery.
In general, we would not engage in a new agreement if the service provider is in breach of the performance of, or does not comply with any terms, conditions or obligations on its part.
It is incumbent upon the department and the Government of Canada to ensure that taxpayer dollars are spent in a manner that is accountable, provides good value for money, and is in line with the priorities and programs of the department and the government.
Thank you, Mr. Chair. Merci.
I am pleased to answer your questions now.