Thank you very much, Mr. Chair, committee members, ladies and gentlemen. We have a submission that is on the way and I'll be reading excerpts from that submission.
CAPIC welcomes the opportunity to appear before this committee. We'd like to offer you some different perspectives and workable ideas. Our submission is based on recent interviews with refugee claimants, both current claimants and successful claimants. The existing refugee system is in need of fixing, and Bill C-11 contains both administrative and program fixes. It is to be praised for some new thinking.
We'd like to extend that new thinking. We will focus on three key elements. First, what factors influence an applicant's decision to make a refugee claim in Canada? Second, how can the new process be improved to better protect those who need sanctuary? Third, what elements must be retained to better program integrity?
First, many claimants learn about the refugee option from friends and relatives who are already here or from their communities outside their home country, most commonly in the United States. For example, there is a Creole radio station in Florida that refers individuals to an 800 number where they get such advice.
Second, many claimants come to the border after believing stories they hear from unscrupulous immigration facilitators. For example, we've included in our brief copies of ads run in Mexico by a ghost agent working out of Montreal, who offers to tell applicants exactly how to claim refugee status in Canada for $150, so they can then work here for several years.
Third, some refugees pay human traffickers for false documents and transportation assistance to avoid legal detection until they reach the Canadian border. We know of a consultant who sells maps to the Colombian community in the United States, showing them how best to avoid border inspections.
However, no matter how refugee claimants may choose to come to Canada, one thing is common to them all: rarely are intended claimants given a full and complete picture of the refugee process or other options to enter Canada legally. They are making risky, sometimes life-changing decisions based on incomplete, if not utterly false, information.
The government's initiative to offer failed claimants resettlement assistance abroad is a good one. This is an example of new thinking, but we believe it could also be improved. It's our members' experience that many who claim refugee status would not do so if they had a full explanation of what the process entails or if they found they could qualify to work and live in Canada under another immigration program.
To help refugee claimants make an informed choice, we recommend that they be given the opportunity to have all their options explained to them very early in the process. We believe the eight-day interview mechanism should be changed to thirty days to allow time for individuals, after entering at a port of entry or after indicating once in Canada that they want to file a claim, to consult an authorized third party who would help them understand other immigration options, including applying outside Canada in some other category, and fully understand the quality of their refugee claim.
When it comes to unscrupulous agents, this committee recommended changes two years ago to the regulations, which would have closed loopholes that permit said agents to operate. This committee also recommended that the body charged with regulating immigration consultants be wound down, reconstituted, and given more powers to prosecute those who would pervert the system, which would include the so-called bottom feeders who induce people to take enormous risks in travelling to Canada, often illegally, and in making false refugee claims. This committee repeated those recommendations last year.
We have heard that the government is moving at last to implement the recommendations of this committee, and we support that initiative wholeheartedly. This would help reduce the number of false claims. But we would like the committee to note that it is not a problem restricted to immigration consultants, regulated or unregulated. In fact, we believe that many more refugee cases are filed by lawyers than by consultants.
With regard to filing false claims, in some cases claimants cooperate willingly with unethical agents, paying for false documents and for preparation of claims that are without merit. The biggest deterrent to doing this would be a fast and efficient process that would return them to their home country before they had a chance to recoup their expenses. This then would send a message to that community that any money spent would be wasted, and they would move on to easier pickings.
For those who set out to break the law in Canada, mechanisms already exist to bring these individuals to justice. However, when it comes to immigration it's often unclear to the general public who they should call. Is it the RCMP, the local police, CBSA? What we need is a single hotline where individuals can anonymously report cases of immigration fraud or related criminal activity.
Many of our members report having received such calls from individuals who come from countries where the rule of law is compromised or even non-existent. It is heartening to see that they have already learned the value of participatory justice in Canada, but even more heartbreaking to see that little or nothing is done with their information.
With respect to the safe country of origin, designating certain countries as safe can reduce the number of false claims. However, our suggestion is that you incorporate into the concept that there are populations within any country, no matter how free or democratic, who are at risk of persecution. This list of populations at risk could be worked out with stakeholders and updated frequently.