I think you also need to remember that as professions we require as part of our code professional competence in the area in which you choose to practise. So we offer specialist programs; we offer 140 programs a year of continuing education to our members, and that includes the paralegals whom we just talked about. There's more than ample opportunity for people to become competent.
Evidence of meeting #30 for Citizenship and Immigration in the 40th Parliament, 3rd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was consultants.
A recording is available from Parliament.