Evidence of meeting #53 for Citizenship and Immigration in the 42nd Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was iccrc.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Ni Fang  Chair, Canadian Migration Institute
Ryan Dean  As an Individual
Navjot Dhillon  As an Individual
Donald Igbokwe  President, Canadian Association of Professional Immigration Consultants
Dory Jade  Chief Executive Officer, Canadian Association of Professional Immigration Consultants
Lawrence Barker  Acting President and Chief Executive Officer, Registrar and Corporate Secretary, Immigration Consultants of Canada Regulatory Council
Avvy Yao-Yao Go  Clinic Director, Metro Toronto Chinese and Southeast Asian Legal Clinic
Christopher Daw  Chair of the Board of Directors, Immigration Consultants of Canada Regulatory Council

4:10 p.m.

Liberal

The Chair Liberal Borys Wrzesnewskyj

Thank you.

Ms. Kwan.

4:10 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

Thank you very much, Mr. Chair.

I'm just trying to trace the history of this. It is my understanding that CSIC lost its status as the regulatory body. Then, that regulatory body authority was handed over to ICCRC. Now, we're hearing about problems with ICCRC, so my first question is this.

Mr. Dean, have the problems that you are identifying here today been in place since its inception, or are they a recent phenomenon?

4:10 p.m.

As an Individual

Ryan Dean

All of the irregularities that I found in the financial statements in the reports haven't been proven yet, because I don't have the records. These are just things that I am pointing out to them and that look like irregularities, so these may be the case, but we're being denied the records.

4:10 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

Were you just recently elected?

4:15 p.m.

As an Individual

Ryan Dean

In November.

4:15 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

Are you here representing the organization today?

4:15 p.m.

As an Individual

Ryan Dean

I am not.

4:15 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

You are not. Why is that?

4:15 p.m.

As an Individual

Ryan Dean

They have other people slated. We're at odds with each other. I'm not their favourite person; that's for sure.

4:15 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

Okay. Let me skip over then to this.

It seems like there are problems, and we don't know for how long. There is a split within the current board.

Ms. Fang and Mr. Dhillon, do the problems that you identified with respect to consultants in the examples you put forward concern unlicensed or licensed consultants?

4:15 p.m.

As an Individual

Navjot Dhillon

What's been seen is one licensed consultant running an office, and five or six unlicensed consultants working under him in the same office.

4:15 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

I see.

4:15 p.m.

Chair, Canadian Migration Institute

Ni Fang

In my case it is an unlicensed overseas agency, but they have a Canadian licensed consultant or lawyer working for them. However, the guy in Canada doesn't know about anything that's going on overseas. He just signs the representative form.

4:15 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

Okay. Let me just stop you there.

Have there ever been complaints to ICCRC about those agencies, these licensed organizations who have unlicensed people working for them and, it appears, creating problems for the clients? Has anybody ever complained about them as the licensed body doing this work? Does anybody know?

Yes, Mr. Dean.

4:15 p.m.

As an Individual

4:15 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

You did.

4:15 p.m.

As an Individual

Ryan Dean

I complained through the election process.

Just to follow up on your last statement, that the matters at ICCRC are nearly fixed. There are other—

4:15 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

Sorry, thank you. I don't mean to be rude. I have seven minutes.

You're telling me that complaints have been made. What has come of those complaints? Are they being investigated?

4:15 p.m.

As an Individual

Ryan Dean

Not at all—

4:15 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

Not at all.

4:15 p.m.

As an Individual

Ryan Dean

—but the electorate, the members know about it. They have thrown these people out of power, but there are little tricks on the internal—

4:15 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

Thank you.

I want to ask this question on the fix.

Should the Canadian government accept situations where an application is being put forward on behalf of a client by an unlicensed body?

If the answer is no, then they would be rejected because of the representation of that client, but the application itself would not be rejected, if you know what I mean. The application should still be processed, so that the client is not prevented from getting their work or application in, but those unlicensed bodies would have no right to represent the clients. Is that not the best way to protect the client then?

4:15 p.m.

As an Individual

Ryan Dean

Yes, I believe so. We should have a licensed regulatory agency or body to regulate immigration consultants.

4:15 p.m.

NDP

Jenny Kwan NDP Vancouver East, BC

Ms. Fang.

4:15 p.m.

Chair, Canadian Migration Institute

Ni Fang

Yes, I actually suggested that, but the problem is that you need to be able to identify who is preparing the application, because a lot of ghost agents don't put their name on.

They register an email from the client. They charge a fee of the client. They submit a case as if they were the client, so you don't even know if somebody was charging a fee for submitting an application.

That's why I have suggested that if you don't have a representative, you sign a declaration that you don't have a representative and that you are completing the application yourself.