Thank you. I will answer the question.
What made it possible for us to increase the processing capacity of our employees from 38% to 90%, is the fact that we provided them with all the equipment they need to work from home. As you know, at the beginning of the pandemic, our priority was to ensure the health and safety of our employees. In order to do that, we had to provide them with the technology they needed at home. That was one of the things that allowed us to increase our processing capacity in the subsequent months. We also provided our employees with training. In addition, we have developed processes that are much more linear and that mean that some files can be digitized, in order to make remote processing easier.