In terms of acknowledgements, I'm very proud to say that the team has worked very hard over the last few months. We still have some paper inventory for certain business lines, such as the provincial nominee program, or PAP, as well as permanent resident and citizenship cards.
However, for skilled workers in Quebec, for instance, we have eliminated any backlog. An amended acknowledgement of receipt dated December has been sent for all applications we received. The same is true for the various programs for January and February. Individuals who submitted their application in the last few months or during the pandemic should have received acknowledgements for most business lines.
As I mentioned, we still have a few areas to improve, and we're working hard to eliminate that backlog and to ensure that people at least have an acknowledgement of receipt associated with the files they've sent to us.