Thank you very much, Mr. Chairman.
Thank you very much, Mr. Chair.
My remarks will be in English, but it would be my pleasure to answer all the questions in both official languages, if necessary.
I will not be talking about our own corporation so that I can skip directly to today's topic of employment challenges in the north.
I would like to present to this committee some practical experience related to the challenges we face in hiring and employing people from the north or in working in the north.
Nasittuq has around 90 people, or about 35% of our permanent workforce, deployed in the north from one end of the country to the other. During the busy summer period we also hire an equivalent number of people on a temporary basis to support our maintenance and special projects in the north. Of our temporary workforce, over 55% will be Inuit employees.
Our focus has been to increase both the number and the quality of jobs and careers for Inuit people. It is part of the mandate of the company. When Nasittuq started in 2001, we had less than 20 permanent Inuit employees, and we are currently at 51, which represents approximately 20% of our permanent workforce. Note that 34 of these employees are working directly in the north and 17 are working in the south, either in North Bay or in Ottawa.
We have implemented a permanent employment development program as well as a training program. Both programs are specifically tailored to our needs. Since December 2001, 80 people have participated in both programs. We have invested over $8 million in our training and development programs, which represents, on average, about $100,000 per employee, which has been a significant investment.
On a practical level, our experience indicates five specific areas that have been a particular challenge for us in improving employment opportunities for our Inuit personnel. These are: education; health services; security clearances; appropriate personal safety equipment; and the whole issue of distance in the north.
Let me explain each one briefly.
In regard to education, most of our jobs are multi-skilled and require a technical or journeyman trade certificate, both of which require common minimum standards in math and science. Not only are there limited opportunities for Inuit to obtain these certifications, but schools still struggle to produce the number of high school graduates with the needed math and science skills to meet demand.
Our development program has been based on assisting Inuit employees to obtain the qualifications to receive their trade certificates. Our challenge has been in finding high school graduates with the prerequisite math and science who can complete pre-trades entrance exams.
In addition, given the limited level of certification programs available in the north, we have to spend considerable resources to send our development employees to training facilities in the south. Furthermore, some people are often unwilling or unable to spend a considerable period of time away from their communities and families for this training.
On a positive note, there are Inuit who are pursuing certification through programs such as our own development program. We currently have 14 employees in that particular program.
However, as the competition continues to expand for a limited pool of qualified Inuit employees, the challenge for us is to keep the trained employees with us. With their newly acquired qualifications, an employee may find an opportunity in their home community, which we continue to view as a positive contribution to northern development and integration of the Inuit into the economy, but which comes at a great expense to us. Others find it too difficult to work on a rotational basis.
We continue to search for ways to ease the adjustment and to support the workers as best we can. This high turnover compared to southern locales does place a challenge on our recruitment process.
Let me talk about health services for a second. In this case, I am simply referring to the requirement for medical certification and testing.
For example, we require a pre-employment medical to be completed as a condition of employment, and I understand the health centres in many of the smaller northern communities do not all have the resources to be completing these comprehensive clearances, especially when additional follow-up tests are required, such as X-rays. People then have to leave the community to get those medicals completed.
I'll now talk about security clearance. Given the nature of our contract with the Government of Canada, we have a requirement for various levels of security clearance, from “enhanced reliability” to “secret”, depending on the position. Minor infractions can affect the ability to meet this requirement and many people don't anticipate that limitation.
Also, PALs, or possession and acquisition licences, are required for some of our positions, such as bear monitors. However, many northern residents do not possess this licence, and the ability to obtain this licence in the communities is difficult due to the lack of available training and assistance in obtaining the licence.
With respect to the appropriate personal safety equipment, all of our personnel must have appropriate personal safety equipment, and while we provide financial assistance for this requirement, we expect our temporary staff to meet this basic requirement prior to showing up at the work site. Safety footwear, for example, is an example of this requirement that can be a challenge for a new employee.
Finally, on distance, I believe that you all understand the challenge of travelling in the north. Until the northern community residents possess the skills required for our highly skilled jobs, we must employ staff on a rotational fly in/fly out basis, which is a substantial cost to us. The rotation lengths vary between six to eight weeks on site, as the cost of flying employees for shorter rotations would be too costly. But due to the rotation lengths, these employees sometimes face challenges in meeting their family and personal obligations due to being away from their homes for extended periods of time.
A challenge to the subcontractor is dealing with specific tasks and projects. We experience challenges that are not necessarily unique to the north but are certainly prevalent in the north. The three main challenges are: the certification; dealing with government standards and procedures, especially in regard to the lack of experience with Government of Canada terms and conditions, which are quite complex, and the depth of paperwork required for proposal purposes; and, obviously, overcoming the geographical distance.
For the small businesses, the level of complexity in dealing with the Government of Canada terms and conditions is such that in most cases they just don't have the time and resources to bother and they give up trying to compete for such business. While we have done as much as we can to reduce the paperwork and minimize some of the most demanding aspects of liability and other onerous terms and conditions, we are required by our own contract to make these flow to our own subcontractors or absorb the risk ourselves.