Thank you, Colleen.
Part of our submission is a brief that we have submitted to the committee. It gives a fair amount of detail about our delivery of the health services that we call first nations health benefits, which are known nationally as non-insured health benefits.
One of the things I want to comment on in the short amount of time we have left is that partnership has been a key operative term and an approach we've used throughout our work over the past eight years. For example, we partnered with communities as an important way to drive the work going forward. Similarly, we partnered with B.C. PharmaCare to create a new drug plan and a mechanism for delivering services very effectively. We used our experience there to engage further with communities on the development of an involved dental plan, which has yielded a lot of benefits and success within the first nations community and population.
We've also transformed our service delivery system from manual systems to electric systems and have included ways not only to access services in a more seamless way, to be clear and transparent about it, but also to provide quicker access and repayment where needed.
We still have work to do in the area of medical transportation which, I would say, is our next challenge. As I say, we will do that in partnership with a client-centred approach that measures satisfaction and provides continuous quality improvement as a key principle.
Thank you.