I would say there are some key elements. One of them is that the electronic system actually minimizes any delays. The other part of that is that, by clearly following the fee schedule at 100%, the providers have confidence in what they can do. There's not a lot of checking back and forth. They can actually focus on providing service to the client. When the providers are enabled to provide that service, the access results in much more engagement by the providers, so that we don't have the issues of people not wanting to provide services to first nations people, or some of the complications and implications of having people pay up front. I would say there are a number of areas where we do that.
We also have apps for those who have phones and access to computers. People can check their eligibility and actually see what they've been provided. There are those kinds of more forward-looking ways of approaching wellness overall. I think we've put a lot of premium on that and the communication that goes with it.