For background, about this time last year, Rogers Communications let about 400 of its workers in the wireless department know that it no longer required them as employees. It still needed them to do what they were doing, but it pushed them off to become contractors with Ericsson. Ericsson Canada took them on as employees.
A few months after they were hired by Ericsson, the folks who worked in the back end—the technicians who deal with voice quality, voice messaging and all of that stuff—doing the exact same work on the Rogers network, were told to start training workers from the Ericsson branch in India to do their work and that the work would be transferred over. Now the network operations centre is in Noida, India, as are the technicians who look after all of the components that make our cellphones work.
Our stance is that when we have operational control or operational capacity, if we're losing that stuff from within our borders, we're now dependent on workers outside of our borders to take care of our networks. That begs the question of what data sovereignty and digital sovereignty are. Sovereignty, as you mentioned, is having that kill switch. We have the ability to close our physical borders down, as we did during COVID, but what happens with the digital border? Do we have the ability to stop that traffic from leaving and/or coming in?
Those questions have yet to be really sussed out well. I'm happy to have those ongoing conversations, but those are some of the big concerns.
