Maybe I can start.
I think the reality, which a number of the panellists have pointed out, is that in the current regulatory environment, we are actually held back in a number of ways from making our best offers to customers. This in turn takes the pressure off our competitors; they don't have to be as sharp in their offers because they know there are certain ways we are unable to respond. One is the three-month rule on trying to win customers back, as Mr. Meldrum pointed out. We're not allowed to approach those customers for three months after they've made their decision, so we don't have the ability to do the point and counterpoint we'd like to be able to do in a competitive market. We're limited in terms of the ways in which we can bundle our services to match the offers of our competitors, who often have a bundle including local all-year calling features, flat-rated long distance everywhere in North America, and a whole bunch of other things. We have constraints preventing us from doing that.
So from our perspective, relying on market forces is a win-win for consumers. There's no doubt about it.