In my view, if you think about it, in some of the arguments we've heard from different areas around the world, people are using the opportunity to say that they want to protect IP. For us on the service side, we're not against them protecting their IP. It's just about sharing it in a way that we can have access to the information to make sure we can fix the cars.
I don't think we have a concern with their protecting their IP. That's never been out there. I think there are ways of delivering portals or data that's protected that we can share and people would have access to. I would say that, in our view, the problem is.... We need a voluntary agreement and legislation by the government to force the OEs to put all their information in a trusted resource that is managed by industry.
People are paying for it, so we're not asking for the government to sponsor it. Basically, give the structure of what it should look like to protect their information, while at the same time providing the information to the people who need to fix the car. I think creating that portal of sharing and collaboration and making sure that we get the right information to fix the car properly....
We always look at the mechanical side, but I'll pick the collision side. When you look at the collision side, when I have to repair a car that's been in a car accident, I need to know a lot of information in order to put that car back on the road. The majority of the dealerships in Canada do not have a body shop. They use the aftermarket, so they need to work with us at that point, and we need to have access to the parts and the information to properly repair the vehicle to put it safely back on the road.
When you look at the whole segment, mechanical is one piece, collision is another and the other one is glass. When you change a windshield now, you need to have ADAS calibration. The OEs need to make sure they share the data on the vehicle in order to make sure that when I recalibrate the camera, the car doesn't go into the wrong lane.
I think it's happening so fast. Every car now has calibration coming out of it off the line, but for the aftermarket, and even the dealers, no one is up to speed yet.