There's no question, the way you framed the comment, that it is truly traumatizing and upsetting for any family member of the victim.
One of the things we try to do regardless, both the Parole Board of Canada and CSC, is to make sure we provide as much support as we can to the family members of victims. Even for those who choose to attend hearings, we make support staff available to help them through that. Even the ones who choose to come to those hearings, as you can well imagine, are retraumatized. They've chosen to come. They want to be a part of it. They want to have their voices heard. Between the Parole Board and CSC, we make sure we can provide the support so that those who choose to have their voices heard can continue to have their voices heard.