I'm not speaking as a bencher of the law society, but this is an issue that we have been talking about. I think it's why we changed the rules of professional conduct to allow the unbundling of services, for precisely that reason. However, at the end of the day the person will still need someone to represent him because of the complexity of the law. I think, therefore, that this is only a small solution.
I work in a legal clinic, I don't charge people money and my salary is really low, so I don't know what the solution is for the people out there. At the same time, however, you should recognize that we've done surveys. Sole practitioners are not doing very well. There's a huge disparity within the legal profession; not everyone charges a very high fee. There are multi-faceted issues that we're dealing with.