Yes, I see merit in it. I know that in some cases, when both clients are represented by legal aid, the legal aid service will act as a mediator to bring them together. That only makes sense.
I think, however, that we can go further than that. In the court system generally there is more scope for mediation. Some jurisdictions, I think, have some kind of mandatory mediation. They tried it as an experiment in Toronto. Ms. Go may know more than I do about that.
Mediation, then, is part of the answer, and this could be part of the triage we spoke of earlier. If the issues are resolvable, they should go to mediation sooner rather than later.