Yes, that's very true.
Typically—and, again, I'm speaking from the the Ontario perspective—there are different financial eligibility thresholds for different services. The most expensive services, the certificate services, are for the poorest of the poor. Other services, such as duty counsel services, have a higher financial threshold. Then there are services that are available to everyone, such as public legal education.
In my view, a thoughtful legal aid program in fact offers a little bit of services for everybody. PLE, public legal education, for example, doesn't have to be means tested. Duty counsel services can have a much more generous threshold.
However, when it comes to the most expensive services, the most serious legal needs, I think it's appropriate to focus those on people who are the poorest.