I have a bit of the same reticence, I guess. As I was saying, we do all our refugee protection division hearings by video conference—not out of choice but because that was part of the legislative change in 2012.
At the same time, we've used technology; we've used video conferencing; we have been instrumental in setting up a sister clinic that operates in quite the same way as our model in New Brunswick, which also doesn't have legal aid for refugee and immigration matters. It's called the New Brunswick Refugee Clinic. We're in contact with them, obviously by telephone. I don't know if that's technology; it has existed for a while. We're also in contact by video conference, and it's a good way to prepare our clients for that.
It would be really helpful, not only because of the sheer volume of paper and trees used, but also because, for us, when we courier a huge stack of papers to the Immigration and Refugee Board in Montreal, it costs us $30 every time. It would be excellent to be able to just scan and upload documents. Postage is quite a big cost, actually, for a small organization.
Yes, I definitely think there's a role for technology.