It's no surprise that a lot of our members and those most affected are traditionally small business owners. They run restaurants and shops. They're owner operated. They're in the business every day, so they see life on the streets on a regular basis.
There's no question that there's been this bit of a dividing line—pre-pandemic and postpandemic—and a lot of things have happened over a number of years. I think that when business owners think about tariffs, supply chains or other inflationary pressures, those are just so far beyond anything they can deal with. That causes a lot of anxiety, of course, but they probably aren't thinking that there's much they or their local police force can do about that.
Shoplifting is something different. I think there is an expectation that if they're seeing the same person coming in week after week and stealing from them, seemingly with no consequences, that's frustrating to them. It's costing them money. It's making them angry and they can't really understand, from a common-sense perspective, how that could possibly be allowed in a country that runs on law and order. There are so many different things that small business owners can't control, but they really want to control the things that they can. I think this is really why this has risen to the top.
I think the other piece of this is that, as we look at crime stats—we've been trying to do a much better job of collecting crime stats, each of us in our local downtown and across the country—we see this big jump across multiple types of crimes, from 2020 or 2021 forward. A lot of them have kind of remained stable. They're higher than they used to be, but they're stable, whereas shoplifting in particular and theft under $5,000 seems to continue to escalate. It's a societal concern. Where it used to be something—
