We practise harm reduction in a number of ways throughout the agency. Of course, we could look at the basics, where we're looking at needle exchange programs via public health. That is a very small part of what we do.
We also look at reducing harms through our outreach services by providing that de-escalation, as well as crisis intervention. We work alongside the Greater Sudbury Police Service in order to provide protection for both agencies and to ensure that individuals are being treated fairly and accessing everything that is available to them. We also have drop-in centres. We operate cooling and warming throughout the summer and winter. Essentially, all of our work is framed around reducing harms in addiction.