I think I was talking about the licence for abuse.
As parliamentarians, we all take harassment training, but we've all been subjected to irate constituents from time to time. I've dealt with numerous irate constituents from time to time, because I guess we all take the adage that although none of us—and no parliamentarian—can ever say they received 100% confidence from the electorate in any general election, we serve at the will of the electorate. That represents people who voted for us and people who didn't vote for us.
For the nursing profession, the medical profession and first responders, they, too, have that call to serve the public, to care for the public, to heal the public and to respond to emergencies and dangers in the public.
Again, as a prosecutor, I hearken back to those occasions where I prosecuted assault and threatening behaviour directed by the public towards health care professionals. If there were a common theme back then, I would say that the common theme was either acute underlying mental illness or intoxication, where someone is perhaps not thinking as rationally as they should. Those cases I prosecuted always had an underlying element that didn't completely excuse the behaviour, but certainly helped put it into focus as to why that person decided to act out the way they did.
The first thing I want to bring to the attention.... I took a recent meeting not too long ago—I believe it was last week—from the CEO of one of the health care systems in my riding: St. Joseph's Healthcare, out of Hamilton.