That's a great question. One, as you all know, retention, as you've heard, is probably the more difficult piece at times and [Technical difficulty—Editor]
On the retention side, I think [Technical difficulty—Editor] communicate to the men and women of the Canadian Armed Forces why you're doing what you're doing. My advice is just doing that. I know that sounds unmilitary-like at times, but clearly we've found over the last couple of decades that there was more need to communicate so that the men and women who safeguard this nation clearly understand why they have to stay in their rooms, or why they have to do this or that, as a directive from the chief of the defence staff. Clearly, when you look at it, I don't think any of us were as prepared as we should have been for COVID. It did take time.
Mr. Chair, just to give you a bit more, I work with Canadian Armed Forces personnel who were in the cyber program, so I have a lot of knowledge on that piece. I watched them go through trying to learn and to train on cyber. These were brand new recruits. None of us were prepared for changing what we normally did, because in the military it was always about face-to-face training and being in a training schoolhouse.
To answer the question, it's difficult. To be fair, I don't know what I would have done if I hadn't prepared for it. I'm sure none of us were ready, really, for COVID.
I don't know if that answered your question.