We have seen some progress on this front. As I just noted with the regular grievance process, they have also implemented a digitized complaint system for medical complaints.
There has been a request put forward for additional resources for health services because, even with this new form, they were having trouble keeping up with the number of requests coming in, which was causing a significant backlog. I understand that some of this hiring has been done. I haven't seen the latest numbers for what those delays are looking like, though.
