With almost every investigation that we do, we do see complaints from people who are unable to access benefits and services in their first language, whether that is French or English, depending on the area they are in.
We don't get a lot of complaints from the indigenous population in terms of the traditional way we receive complaints, which is through our 1-800 line. A lot of the time when we are working with indigenous communities—we deal mostly with them in the Rangers, to be honest—we get them when we visit. We really hear the concerns coming from that area when we are on the ground. It is going to be part of our travel plan with the new ombudsman.
