I'll start by answering your last question. The federal government's role within RésoSanté is really as a catalyst. It has to establish a structure to group together all the participants, that is the institutions, governments, community groups, health professionals and so on, to bring them together to discuss a problem and then to provide solutions or partial solutions and create projects that can address the problem identified. Furthermore, when the time comes to deliver services or implement solutions, a partnership has to be forged with the provincial authorities.
That's where the federal government's role stops. By that I mean the structure is put in place, we propose the solution and then it's up to us to convince provincial authorities. Thus far, in British Columbia, we've really been lucky to have the support and cooperation of all health authorities, including Vancouver Coastal Health and others, in establishing effective programs. The first one we put in place, which was really a winning solution, was the BC HealthGuide, which is distributed to all homes in the province. It's a French guide distributed to all Francophone households that people can consult in the event of a minor, or major, health problem to determine whether they should consult a doctor or whether there is a home remedy that can be used, and so on. When we introduced the guide in French, we immediately had the uncontested support of the Ministry of Health because, ultimately, this was less a linguistic issue than a public health issue. The best delivered service is the one that's delivered in the best way the first time, that is delivered in the most appropriate language.
From there, we realized that we probably had more Francophone resources than we had thought, that there were doctors and other professionals who could speak French and who would be prepared to provide services in French, not within a separate structure, but within their usual framework. They'd be ready to make themselves available to see Francophones on a special or preferential basis. So that would be the next step toward introducing programs, once again, with the federal government as a catalyst and provincial authorities to help us adapt the solution. That's how we're managing to make progress.
Furthermore, the cards are another tool. They're available in the form of written documents and on the Web site, and they provide more information to improve the health guide. The idea is really to establish a Francophone health system integrated into existing structures. In British Columbia, this will also serve as a model for the delivery of health care services to other linguistic communities and cultural minorities. This is how we're really managing to improve the delivery of health care services in French.
I'd like to say one final thing: 25 percent of young street people in Vancouver are Francophones. So we have a population at risk that has to be considered, and that's another element that has helped us get our program accepted.