We can answer you in detail. The answer to the question lies in the multi-year agreements. Those agreements will permit stable planning and everything else. The unusual problem this year is that we had to renew the programs. The Treasury Board doesn't allow us to enter into multi-year agreements when we're renewing the programs. That's understandable because we don't know whether the programs will be renewed or not.
This year, the situation was completely different from that of other years. We really like the multi-year agreements, we encourage them, and they cost taxpayers less money; this is good planning. However, in the year when we renew programs, the Treasury Board does not allow us to enter into multi-year agreements. That has caused a lot of problems on the ground; I'm entirely aware of that. We weren't even allowed to send out the 25% we usually send out on April 1.